Privacy Policy
Last updated: September 3, 2026
This policy explains what information Souls Maltipoo Puppies may receive when you browse the website, send an enquiry, complete an adoption application, submit a review, or contact us about a puppy. We try to collect only the information we need to respond and manage the adoption process.
1. Information You Choose to Give Us
Depending on the form you use, you may provide your name, email address, phone number, city/state or home address, the puppy you are interested in, information about your household and pet experience, and the questions you want us to answer. A review submission may also include your name, location, star rating and written feedback.
2. Information Collected Through Website Services
Our website hosting and form-delivery providers may receive standard technical information needed to operate and protect the service, such as IP address, browser or device information, date/time, and form-submission metadata. Our contact and application forms currently use a third-party form service to deliver submissions to us.
3. How We Use Information
- To respond to puppy enquiries and adoption applications.
- To discuss puppy availability, pickup or delivery arrangements, and next steps.
- To keep records related to an adoption, health guarantee or customer-support request.
- To review testimonials submitted through the website before publication.
- To protect the website and forms from spam, misuse or fraud.
4. Payments and Financial Information
For your security, this website should not be used to send a full credit-card number, card security code (CVV), banking password or other payment credential through a general contact form or email. Payment arrangements are confirmed separately after the puppy and transaction details have been verified.
5. When We Share Information
We do not sell or rent personal information. We may share limited information with service providers when it is reasonably necessary to operate the website, deliver a form submission, process an approved payment through the payment service being used, arrange an agreed puppy delivery, comply with law, or protect our rights and safety. Those providers have their own privacy practices.
6. California Privacy Requests
California privacy laws give certain rights to California residents when the law applies to a particular business. The California Consumer Privacy Act does not apply to every small business. Regardless of whether a specific statutory right applies to us, you may email us to ask what information you have provided, request a correction, or request deletion when we no longer need the information for an adoption, warranty, legal, security or recordkeeping purpose.
7. Cookies, Analytics and External Links
Our current website does not rely on an advertising-cookie system in its own code. Hosting companies, embedded services or third-party pages you choose to visit may use their own cookies, logs or tracking technologies. If you follow an external link, that third party’s privacy policy applies to its website.
8. How Long We Keep Information
We keep information only as long as reasonably useful for the purpose it was collected, such as answering an enquiry, maintaining adoption and health-guarantee records, resolving a dispute, meeting legal obligations, or preventing fraud. Different records may need different retention periods.
9. Security
We take reasonable steps to protect the information we handle, but no website, email system or online service can promise absolute security. Please do not send sensitive payment credentials, government identification numbers or other information we have not asked for.
10. Children
The website is intended for adults arranging the purchase or adoption of a puppy. We do not knowingly ask children under 13 to submit personal information through our adoption or contact forms.
11. Changes to This Policy
We may update this page when our website forms, service providers or business practices change. The date at the top shows the most recent revision.
12. Contact Us About Privacy
For a privacy question or request, email support@minimaltipoo.com. Please do not include card numbers, passwords or other sensitive credentials in your message.